Returns, Shipping, Delivery, Terms & Conditions
Refunds will be made in the form of the original payment where the same credit card used for purchase will be credited with a refund. While we process returns within 5 business days from the day we received the items, card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
We're pleased to offer FREE SHIPPING on all orders over $100.
For those new to us - since we don't sell any tents under $100, thats free shipping on all orders.We use Australia Post for all standard deliveries within Australia. Orders are processed and dispatched within 48 hours of the order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed the next business day.
|AREA||APPROXIMATE AUSTRALIA POST DELIVERY TIMES FROM DISPATCH DATE|
|Sydney Metro||1-2 business days|
|Rural NSW||up to 3 business days|
|Melbourne Metro||2-3 business days|
|Rural VIC||4 business days|
|Brisbane Metro||2-3 business days|
|Rural QLD||5 business days|
|Adelaide Metro||3 business days|
|Rural SA||4 business days|
|Perth Metro||4 business days|
|Rural WA||5 business days|
|Darwin Metro||4 business days|
|Rural NT||5 business days|
|Tasmania||4 business days|
We may provide promotional codes offering a discount on our merchandise. Promotional codes cannot be used on past purchases. Promotional codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotional code or offers, and must be used by the date published, if any. Only one promo codes can be used at checkout. We reserve the right at any time without notice to retract and/or change the terms of promotional codes.